Taxis in Middleton, Manchester, Lancashire

Startax/Embassy/Z Cars or whatever you are calling yourselves today, you are absolutely disgraceful, we are stuck at the airport and being refused a taxi because your driver cant explain where he is, and this is a huge car park/a huge airport, both of us are Asthmatic, Ive already had an incident today due to how cold it is, and being sent on a wild goose chase around Manchester airport car parks, is not my idea of good customer service. I use your taxi firm all the time, and our pub puts a lot of business your way, and I cannot believe the way I have just been spoken to, when I tried to rebook a cab, my Husband was getting frustrated on the previous call as your driver wasnt making any sense at all. But to accuse ME of swearing is not only untrue, but an insult, the operator I spoke to refused to send another cab and hung up on me! Disgusting! I will be using a different firm from now on! #rude #ignorant #uncaring

Taxi was getting on a bit but still a good smooth ride from a safe driver much appreciated late at night when your tired.

Change extra 2 pounds for asking for an estate car to put a wheelchair in the boot discrimination against the disabled disgusting

I would give them no stars really. First driver went to the wrong address. They eventually found me, but the car was dirty and smelled. I ended up getting our before my destination and walked the rest in the rain. Utter garbage company.

Awfull service

Used this company before over 10 years. And will never ever use them again. Charging me an extra 2.00 cause they sent an estate car. Ridiculous.

Awful experience with this taxi company, we were left stranded for an hour in the middle of the night in Manchester. We kept calling asking for an update but were just told 'oh another 10 minutes' after an hour of this we cancelled the taxi and went with Uber. Wish we had done that in the first place but the hotel we were staying at recommended Lime Line. Will never use them again.

Very reliable and quick service staff on phone very helpful and polite

This taxi service i used for many years. could not fault them, but they have now changed hands only yesterday. The price is extortionate now and it makes me sad they are being unreliable it is sad to see such a great firm being bought over by car 2000. Such a shame and have now lost my families loyal service over the past 10 years.

Always on time. Really good service and good prices.

Think they are good with the service, always on time to.

In the snow last week called them up!Still came on time, they work in any weather condition! First class service!

U not deserve any star

Some of Alpha cars drivers are cons and ruthless, they will take passagers to a longer route and used plastic to cover their reading mitres so you won't see the amount reading, and some of them will go away with your change, this is my experience, I called the Alpha office to laid a complaint and they tried to contact the driver and at first the driver denied and he later agreed that it was a mistake, then I requested my change back the driver refused to return my money then after about a week later I called Alpha cars and the same driver came, at first I requested for my change and he denied it again then I called the Alpha office the staff that talked to me she said the driver said he want to take me to where I was going half price which he never told me after much aguement on the phone with the Alpha staff I discovered that she was siding the driver and she bang the phone on me, Alpha cars staffs lack customers care, my family and I will never use Alpha cars Manchester again.

Have booked a taxi and he picked up another ppl interested of saying sorry the customer service said you dont understand Ive booked another taxi for you !!!!!!!

Make me wait one hour and after every10 mins they ask for another 10 mins at last I had no other option so cancelled it and took Uber instead

i have booked a minibus an anvance but a normal taxi com im not happy with the sevice

I booked the taxi through the app and it showed me £17,80 when I got to my destination they asked me for £35... very bad costumer service so disrespectful! Definitely dont recommend

Don't use this company. I booked on the app for hours before I needed the taxi and the time I wanted it for a doctors appointment. It didn't show up and the idiot who answered the phone was plain rude. I used these to travel to see my mum in Cheadle, but they have now lost my business.

Terrible, person who picks up the phone is abrupt and completely disregards what you told him then the driver takes you to another planet.

Booked weeks in advance on the way to the venue was fine on return was told to ring to arrange a time the driver did not answer. Rang the company at 11:20 for 00:00 return who said they would send someone. Rang the company at 00:10 to be told they could not contact driver so there was nothing they could do. Claimed because I had only booked at 11:20 it was not there problem although no one had informed us the minibus was not coming it was now 00:20. Ignoring the fact we had booked return weeks in advance. Very unreliable had to book taxis from different company to get 14 people home.

Terrible service terrible company

Very helpful staff lost my purse with all my personal belongings and the staff were really helpful and got it back for me well done chadderton cars 10/10 thanks so much

Service with No Patience!! And rude receptionist who takes calls

Total muppet driving a silver be Passat, while heading toward me, instead of waiting decided to try and squeeze through with parked cars on both sides. Total muppet

terrible service , made us wait 45 minutes from Mri hospital and was rejected by many of the drivers because it was local fare. Never ever will i use them again.

Totally rubbish service booked a taxi for a certain time and never showed up rang them twice to complain and was told just cos u book a taxi for tht time don't mean it will come then and also told i should make sure I book it at reasonable time so I'm not late for work half is plenty of time for me to get there will never be using agin back to cresta for me

Excellent service. Quick, nice and polite drivers, operater friendly.

AVOID!!! AVOID!!! Awful car service!!! Terrible customer service!!!! I ordered a car in advance for a journey to the train station, THE CAR ARRIVED 25 MINUTES LATE, WHICH RESULTED ME IN MISSING MY TRAIN! being stuck at the station with 4 little kids waiting over 1 and half hours for the next train resulting me in arriving home at 11pm, and when I called them to say that i missed my train and have to purchase a new ticket they reassured me that they will reimburse me for the new ticket, (LIARS) and i am chasing them for the past 2 month and no refund has come, when calling them I am never able to get through to the manager claiming he is not in although i have called by now more then 35 times at all times of the day, They keep on promising me that i will get a call back from the manager within the day and obviously i am still waiting for the call! Rude people answering the phone!! no one is helpful there!!! emailed them countless times and no reply! DON'T TOUCH THEM!!!!!! DO NOT!!!

Fantastic friendly customer service from the second they picked up the phone! Polite, on time and professional. Highly recommended.

The are very good and reliable

Excellent service and very helpful staff always on time will be using local cars again

Very good service and price

Filthy waiting room, unhelpful controller - 5 minute wait became 30 minute wait - grubby taxi with unknowledgeable and unhepful drive. A generally poor experience and I suspect the only reason they have any customers is that the are the only operator at lovely Castleton!

Excellent. No complaints whatsoever

I asked for an estimated price, gave my post code and was told my trip will be £20, when I got in the taxi the driver said no to me giving him a post code after which I had to give him directions on how to get to my destination at half 4am when it was pitch black. I was then charged £34.20, after contacting the department I was told it was maybe my mistake, maybe theirs. I am absolutely appalled at the state of the service I was provided with, no apology, the driver said nothing. I will never be using this taxi service again.

ABSOLUTELY USELESS, nearly half an hour waiting is not "couple minutes".

Awful service. Worst taxi company ever. Taxi driver would not pick me up from the correct airport arrival terminal despite my booking. Airport runs and pick ups by Tiger are a big con in the way they are presented to customers. Tiger do not care nor listens to customer feedback, disgraceful service and an embarrassment to British Pakistanis all round....I can say for sure as I am British Pakistani

Worst Taxi company ever