Taxis in M50

Shocking service run by Ma Baker. Ended up losing a holiday because of this company constantly telling me the taxi is on its way, its round the corner. It never arrived and I ended up losing the train to my holiday destination and a fair amount of money because of them. Should be shut down, also they are in cahoots with licensing people at Salford council so you cant win. Disgusting uncaring service run by a very hard rough woman who couldnt care less. Wouldnt have given any stars but had no choice but to give one.

Mum who is 86 ordered a taxi for 3.10pm to take her to the Drs for a 3.30pm appointment. I had to go and get her as the taxi failed to turn up. She had been stood outside since 3pm. I got her at 3.35pm. Good job Dr still saw her as she was 15 mins late. She won't be using this firm again. Hopeless

Crazy , moron woman on the call center Cut off the line twice when I asked for a ride in unprofessional way and said inappropriate words without any reason. The worst one ever

I booked a taxi from Asda Trafford Park to Ouse Street in Salford. Only 2 hours prior to this a friend gave me a lift from Ouse Street to Asda Trafford Park, on my google timeline this took 1.9 miles. However the taxi did it in 4.1 miles & cost £9.95. I thought at the time it was a long way round, obviously he cheated me. I wont be using your firm again, appalling service, this taxi driver isnt doing your firm any favours

Every time I call I'm asked for a password. I never set up a password. The women explained might be the previous owner before and probably was she them said due to people running from taxis ?? So people run and the previous sets a password? The women then wants me to sent a copy of my tenancy agreement in !! Provides no info and basically fobs me off. It's ok though 1010 taxis will do apps really good and uber. Clearly this buisness doesn't want to remain much longer clearly. Awful attitudes poor customer service. Never heard anything like it.

terrible service , made us wait 45 minutes from Mri hospital and was rejected by many of the drivers because it was local fare. Never ever will i use them again.

Terrible service. Rang at 6.40pm to book a taxi for 7pm. My wife and I were standing outside for 10 minutes waiting but no taxi arrived. When I called them again at 7.10pm they had no recollection of the booking and offered no apology!!

rude advisor aviod

Worst Taxi company I have ever had the displeasure of dealing with. Incompetent drivers, rude operators, constantly late, no sense of direction. I cannot stress enough how much these guys need to be avoided!

U not deserve any star

Some of Alpha cars drivers are cons and ruthless, they will take passagers to a longer route and used plastic to cover their reading mitres so you won't see the amount reading, and some of them will go away with your change, this is my experience, I called the Alpha office to laid a complaint and they tried to contact the driver and at first the driver denied and he later agreed that it was a mistake, then I requested my change back the driver refused to return my money then after about a week later I called Alpha cars and the same driver came, at first I requested for my change and he denied it again then I called the Alpha office the staff that talked to me she said the driver said he want to take me to where I was going half price which he never told me after much aguement on the phone with the Alpha staff I discovered that she was siding the driver and she bang the phone on me, Alpha cars staffs lack customers care, my family and I will never use Alpha cars Manchester again.

Have booked a taxi and he picked up another ppl interested of saying sorry the customer service said you dont understand Ive booked another taxi for you !!!!!!!

Make me wait one hour and after every10 mins they ask for another 10 mins at last I had no other option so cancelled it and took Uber instead

i have booked a minibus an anvance but a normal taxi com im not happy with the sevice

On time

Totally rubbish service booked a taxi for a certain time and never showed up rang them twice to complain and was told just cos u book a taxi for tht time don't mean it will come then and also told i should make sure I book it at reasonable time so I'm not late for work half is plenty of time for me to get there will never be using agin back to cresta for me

Excellent service. Quick, nice and polite drivers, operater friendly.