Taxis in M9

Totally rubbish service booked a taxi for a certain time and never showed up rang them twice to complain and was told just cos u book a taxi for tht time don't mean it will come then and also told i should make sure I book it at reasonable time so I'm not late for work half is plenty of time for me to get there will never be using agin back to cresta for me

Excellent service. Quick, nice and polite drivers, operater friendly.

Terrible, person who picks up the phone is abrupt and completely disregards what you told him then the driver takes you to another planet.

Booked weeks in advance on the way to the venue was fine on return was told to ring to arrange a time the driver did not answer. Rang the company at 11:20 for 00:00 return who said they would send someone. Rang the company at 00:10 to be told they could not contact driver so there was nothing they could do. Claimed because I had only booked at 11:20 it was not there problem although no one had informed us the minibus was not coming it was now 00:20. Ignoring the fact we had booked return weeks in advance. Very unreliable had to book taxis from different company to get 14 people home.

Terrible service terrible company

Very helpful staff lost my purse with all my personal belongings and the staff were really helpful and got it back for me well done chadderton cars 10/10 thanks so much

Service with No Patience!! And rude receptionist who takes calls

Just got a phone call from this number claiming to be from a housing association, sounded very fishy the questions she was asking, beware !!!!!

Awful company. Lazy drivers, arrogant operators. AVOID !!!!

Pre Booked this company for 7th February turned up extremely late after several phone calls and numerous lies they then had the audacity to rip me off for a fare that is never normally more than £4.00 they charged me £12.20 then when I phoned to speak to the Manager (Keith) I was told he was out of office but they would get him to call me that evening or first thing the next morning (8th February 2022) it's now (16th February 2022) and I still await his call yet another lie!! If I could give this company zero stars I would so please please please avoid them at all cost they are lying, unreliable thieves

The most disorganised taxi company in Manchester. Booked a taxi and told it would arrive in 20 minutes. 30 minutes later told it was 4 minutes away. 40 minutes later again told it was 4 minutes away. The receptionist said he was "stationary at Smithfield Market and didnt know why". 3rd phone call another rude receptionist said there was nothing she could do. always seems to be the same with this company. Don't know why they can't be honest and say it will be 40 mins. Only given 1 star as wont let post with 0 star. Cancelled Taxi and booked with Tameside Cabs who arrived promptly as promised.

The most unreliable, clueless, bad mannered collection of incompetents Ive ever had the misery of dealing with! Just a lift at a certain time pre/ booked for weeks and they cant even keep to that!!! Leave them alone and let them go bust!!!!!!! Do NOT rely on this shower!!!

U not deserve any star

Some of Alpha cars drivers are cons and ruthless, they will take passagers to a longer route and used plastic to cover their reading mitres so you won't see the amount reading, and some of them will go away with your change, this is my experience, I called the Alpha office to laid a complaint and they tried to contact the driver and at first the driver denied and he later agreed that it was a mistake, then I requested my change back the driver refused to return my money then after about a week later I called Alpha cars and the same driver came, at first I requested for my change and he denied it again then I called the Alpha office the staff that talked to me she said the driver said he want to take me to where I was going half price which he never told me after much aguement on the phone with the Alpha staff I discovered that she was siding the driver and she bang the phone on me, Alpha cars staffs lack customers care, my family and I will never use Alpha cars Manchester again.

Have booked a taxi and he picked up another ppl interested of saying sorry the customer service said you dont understand Ive booked another taxi for you !!!!!!!

Make me wait one hour and after every10 mins they ask for another 10 mins at last I had no other option so cancelled it and took Uber instead

i have booked a minibus an anvance but a normal taxi com im not happy with the sevice

Low taxi fare prices, quick to turn up,they have always been reliable for me!

Top class taxi service! They turn up on time! Never had a problem with the service, reliable fast service always!

Only knew this number called up for a taxi. Driver picked me up 5 mins later, was dropped home safely and fare price was just 2.80! Cheap or what?

Terrible service. Rang at 6.40pm to book a taxi for 7pm. My wife and I were standing outside for 10 minutes waiting but no taxi arrived. When I called them again at 7.10pm they had no recollection of the booking and offered no apology!!

Filthy waiting room, unhelpful controller - 5 minute wait became 30 minute wait - grubby taxi with unknowledgeable and unhepful drive. A generally poor experience and I suspect the only reason they have any customers is that the are the only operator at lovely Castleton!

Excellent. No complaints whatsoever

I booked the taxi through the app and it showed me £17,80 when I got to my destination they asked me for £35... very bad costumer service so disrespectful! Definitely dont recommend

Don't use this company. I booked on the app for hours before I needed the taxi and the time I wanted it for a doctors appointment. It didn't show up and the idiot who answered the phone was plain rude. I used these to travel to see my mum in Cheadle, but they have now lost my business.

I booked a taxi from Asda Trafford Park to Ouse Street in Salford. Only 2 hours prior to this a friend gave me a lift from Ouse Street to Asda Trafford Park, on my google timeline this took 1.9 miles. However the taxi did it in 4.1 miles & cost £9.95. I thought at the time it was a long way round, obviously he cheated me. I wont be using your firm again, appalling service, this taxi driver isnt doing your firm any favours

Every time I call I'm asked for a password. I never set up a password. The women explained might be the previous owner before and probably was she them said due to people running from taxis ?? So people run and the previous sets a password? The women then wants me to sent a copy of my tenancy agreement in !! Provides no info and basically fobs me off. It's ok though 1010 taxis will do apps really good and uber. Clearly this buisness doesn't want to remain much longer clearly. Awful attitudes poor customer service. Never heard anything like it.

Dead phone only £10 in my pocket phone dead uber is £20 surge pricing He let me charge my phone we fell short of my destination due to the meter and he drove me to my destination anyway Kingsley will be using them again instead of uber in future.

I forgot some food in the taxie, so as soon as I realised that I have left my food in the car I called the taxie firm and the polite guy said the taxie would be back in 5 so I waited but than before that he called back and said 15 min and I said Ok I will wait, I waited for more than that and tried calling back an Indian guy answered twice and was very rude and put the phone down on me so did the women that answered after him. Whats this becoming to

Ordered a taxi at 8.06 for 9am as had an appointment at 9.15!! Taxi turned up at 9 25am!! No apology!!!!!shocking missed my appointment!!!

Worst of the worst close them down

My mum rang this number to order a 7 seater taxi they said it was unavailable so she rang a different taxi number assuming it was a different taxi service and asked for a 7 seater again. Turns out the other number was there number aswell and the man was very very very rude to her raising his voice saying we've already told u once we don't have a 7 seater why u calling again. My mum apolgised and hung up. Both numbers were 0161628700/01616241212. I'm very angry at the way my mum was spoken to and immediately ordered her a taxi from limeline who were so helpful and informative. Avoid at all cost!!!!