Taxis in Newton-le-Willows, Merseyside

Friendly service, used for dropping off and pick up on time for both.

a pleasure to use such a professional service.

Fantastic service, affordable and prompt.

Affordable, reliable, local family firm.

A great family run local company,first class service,always on time.Affordable,clean vehicles.

On the 17th of this month I had booked a train to London. This was to pickup a van Id bought. On the 15th I pre-booked a taxi. I booked 50 minutes before the trip “just in case” any issues. The journey to the train station being 10 minutes. I spoke to an actual person when booking. On the day at the designated time no taxi I didnt panic I gave them 5 minutes before ringing to chase up. I got through to an answering service “ Hi Phil we assume you are ringing about your taxi, we are just trying to allocate a driver at this time”. Or words similar. And for the next 1/2 hour thats all I got when ringing!! All my planning was a waste of time. I booked the train in advance at the cost of £60. I then re-booked for a couple of hours later for about £70. I booked Direct taxis to get me to the station, who actually turned up! And I continued my day.

DO NOT USE THIS TAXI FIRM EVER I booked a cab for 1130pm going from Lymm to Warrington before I read the reviews on here. I read the reviews and was not confident that the taxi would even turn up. I tried to book a different taxi firm but they were fully booked so had no choice. The taxi didn't turn up on time and when it was chased up a vague response was given to when it might turn up. Eventually after 20 mins of waiting we had to cancel the taxi and inconvenience someone else to do the journey. We received no apology from the company. Just all round poor company. DON NOT USE THIS TAXI FIRM EVER.

Very good taxi service. Always on time.

Worst taxis going. My son was late for school over half an hour because we booked a taxi and I didnt turn up, waiting and ringing for over 40 minutes for it still to not turn up. Worst taxis about

Absolutely the worst taxi firm Ive ever, ever tried to use. We pre-booked a taxi for midnight, days in advance, were waiting outside from 23:50 & were lied to not once, but twice that a taxi showed up & no-one was waiting. We got left in the lurch until 01:21, when a lovely Uber driver arrived to pick us up instead. Awful customer service & obviously awful actual taxi service as as far as were concerned, it doesnt exist. Ive always been a fan of supporting local business & try to go out of my way to support them but Im angry & absolutely not surprised that businesses like this are failing against Uber & failing hard. If you want a taxi home, youre probably better off walking in your bare feet if these jokers are your only option.

Prompt and reliable with polite drivers in very clean cars. Recommended. Thank you.

Pre-booked a cab for my daughter's swimming lesson for 4:10....lesson at 4.30. At 4.20 no taxi...I called to find out where it was but there was no answer - I can only assume caller id!!!...neighbour saw distraught daughter and offered us a lift - she got in the pool 5 minutes late for her 30 min lesson. Received a text saying your car has arrived, at exactly 4.30....the time her class starts...if my kind neighbour had not given us a lift it would not have been worth going! I called Avacab to advise them of such....the call handler...who I have discovered is the boss' son sarcastically stated without any hint of an apology "thanks for letting us know you no longer wanted the cab" In calm mono tone I replied "I pre-booked it for 4.10, thank you for letting me know it was running late" To which the fantastic customer service continued....in that he hung up the phone on me! Use Zcars! No issues with any drivers just call handlers! Straw that broke the camels back! :-/

Why are they so mad when you ring up to order a taxi? Always rude and prices are extortionate. Try Britannia taxis instead

I ordered taxis to take us to/pick up from Standish a week in advance. Pick up was fine - on time & a pleasant driver. The return journey was a nightmare - 45 minutes late & had to ring several times before someone arrived - each time I phoned, I stressed that I had an 88 gentleman with me. Luckily, it was not raining - extremely unimpressed. The operator just kept apologising - not good enough - pre-booked taxis should be given priority. 'We are very busy' is not a good enough excuse.

Absolute joke these days, none of the drivers are local, all using Google maps to get you where you want to be and very few can actually speak englis, total rip off price wise and don't care about the customer, feel sorry for the older population who are no doubt being ripped off by them, still pays for company owner's wife's plastic surgery

Absolutely sh1te, taxi drivers are lazy, sly, rude and impatient. Phone operators would rather talk amongst them self then do their jobs and are no help at all. Basically being paid to sit and answer a phone and cant even do that properly. Snobby arrogant and very poor service.

They havent got a clue. Late and lied about it. Shocking. Taxis in Wigan are a joke right now.

Absolute rubbish!! Booked a taxi for the airport the night before. All seemed fine until the time we booked it for 03.30 am rang the company after waiting 10 mins. Told that there was no one on the way and no guarantee that there would be one either. Funny how that wasn't mentioned when we booked it. Was also told that that was a company policy.

Booked a taxi for 8.10 am the night before and was told at the time of booking that they would try to be as near to this time as possible and stated school runs as the reason why, even though it was school holidays at this time. So I thought even if they are 15 minutes late I will still be on time. The following morning at 8.30 still no taxi so I rang them and was told it would arrive as soon as they could but was not given a time. 8.50 still no taxi rang again and was told the same thing again. 9.10 still no taxi rang again and was told the same again. The taxi finally arrived at 9.20 so I was really late for work. This company never had any intention of arriving at 8.10 or anywhere near that time. I was told that I should have known because I was told that it may be late. No one books a taxi knowing it will be an hour and 10 minutes late! At no time did I get an apology. Absolute waste of time and you should use someone else. No customer care whatsoever.

Pre booked a taxi for 8am this morning on Saturday night no sign of taxi at 8.15 called company was told they was busy and one would be here soon. 8.21 I cancelled and had to call my boss to explain. DO NOT USE

Not cheap but its better than catching the bus!

Never use this firm, booked a taxi nearly 8 hours in advance, to Wigan NW train station It never arrived, phoned the firm and left messages, no one called back or texted. I missed my train and my friend missed his last bus home. Total disgrace.

I have NEVER been let down by this company. They are the only taxi firm who are able to take me to work any time I ask and have enough drivers to also cover their school runs, when I have no car. Reasonable prices. All the drivers are very friendly. I wont use anybody else.

30 mins late being picked up. I don't mind 5 or 10 mins but 30 is too much.

Phoned 14 times this morning (9am) in a vain attempt to book a taxi. No one answered. I can only assume they weren't open but I wouldn't know as there are no opening times online. Abysmal service if you can call it a 'service'. I ended up missing my train and walking in the pouring rain to the station.

What a bunch of tossers drivers ok owners jumped up pricks