Taxis in Rowlands Gill, Tyne and Wear

I am a disabled passenger who called to booked a taxi for 12:30am on 20/02/2022, to be called back at the time we were due to be picked up and told they would be 10mins late. Standing in the rain and cold awaiting their arrival, I called them to see where they were. Driver tried to tell me they had waited outside. This did not happen - we were outside for 25mins. Taxi drivers should not leave anyone; never-mind someone who is vulnerable, after agreeing to the Booked Fare and times.

Just brilliant . Stranded in storm Arwen after traffic accident , nearly 200 miles from home. Service and help to solve our transport problem was above and beyond on a really difficult night to be on the road. We really appreciated your help last night. Thank you .

Unreliable and poor customer service. This company no longer cares about its customers.

Brilliant taxi drivers especially Steve hes one of the best in my eyes hes funny a real gentleman & while still been provisional hes hellish just like one of us very trustworthy good crack & honest ,if you left something in the taxi he wouldve out his way to make sure he give you it back I must say so will all the other drivers ibfs f Ill e. even go as far to say its the BEST TAXI firm in Bishop Auckland, , I. have met lots of the drivers &there all gr8 the lasses in the office are very pleasant and helpful &try ther best to get you a taxi if you have to wait they will chat & keep you updated on your taxis location &how long you have to wait its never ages because they have so many drivers Steve your the boy m8 &a absolutely credit to the company

Safest taxi service I have ever used. Get a text to confirm the booking and another to inform you that the taxi has arrived I love this idea especially if you are alone and need a taxi.

Booked taxi to take children to school at 8.15am did not show up till 8.45am. Not reliable will not use again.

I would like the company if their driver who does the regular picks up and drops off in Rowlands Gill area parked in a way whilst doing this, that didn't block the road for all other road users. Due to this drivers continual inability to do this when it is clearly possible, either from laziness or ignorance. I cannot give this firm a good review.

Great prices very reliable, thanks

Worst taxi firm I've used and will never ever use this firm again. Warn others not to use them as cost me lots in missing my train

First time using this firm. Friendly driver Ian, on time and efficient. Lovely start to my day. Will defo be using again.

Travelling to and from Ponteland in evening ( on ladies day at racecourse ). Both drivers were courteous and friendly and turned up on time, despite the return trip being at 11pm.

Turned up on time friendly enough driver.

Bad reviews on here why i don't no use them all the time spot on friendly as always

Used a few times no problems and a few negative views on here i for one would use them again very friendly lads

Reliable, cordial and friendly as TJ taxis and continue to be so as Newcastle Taxis.

Always impressed with their service, they arrive in a few minutes!

Great value! Low fare prices, prompt arrival!