Taxis in TS24

Absolutely shocking experience. One off there drivers was on the phone nearly caused a huge crash and apon calling the company making a complaint and then aware I was dealt with by the rudest woman on the phone we ended up having to record the conversation to use at a later date if needed. The woman didnt help one but insisted there was nothing to do and then at the end said the car wasnt registered to drive for them and she had no idea who it was so this company is either lying to me which is more likely or they have an imposter driving a 65 plate white Skoda Octavia with all the correct signage and phone numbers on and havent done anything about it yet. What one do you believe? Have now had to make a police report on 2 incidents. The phone driving which nearly caused a crash and the taxi imposter. What a great Tuesday morning

Poor Service, extremely bad customer service. Unreliable Taxi service. The people who answer the calls are rude, pick up so late, you report and she gives you chicky answers. Terribly inexperienced. The manager of this company should look at the customer support service otherwise he will lose customers.

Customer service is fuc*ing shocking, attitude is appalling and unwillingness to help is beyond a joke. Do NOT use this taxi company! 0 stars from me! Left me stranded!!

TERRIBLE. the drivers cant be faulted but the people who answer the phones every single one of them are rude and unkind. Not one ounce of customer service in the whole place. Just spoken to someone seems fairly new and he is the worst of them all !!! Monotone, doesnt even want to be there and the way he speaks to customers is absolutely appalling and just rude. Company is terrible

Appalling!!! Appalling !!! They are a joke !!y Their standard of service is totally questonable! Could you rely on a firm that does not guarantee to actually provide a service..unbelievable!! Can you imagine a firm that is so unreliable that you are worried that they don't actually pick you up at the stated time ,or wait you are seconds late...disgusted!!! H

Completely reliable firm, refuse to use any other when Im down in Stockton & Middlesbrough. Met some fantastic drivers with plenty of stories and feel safe and secure throughout my journeys. If only all taxi firms had the same values when it comes to customer service

Ordered taxi to pick me up as I came out to get into car driver drove away I rang office and got through to some cocky Asian operator I asked calmly for them to send driver back they refused and started .making racial slurs and swearing I know I'm.not only person to experience this and funny how reviews have been taken off Google only drivers who r half decent is the English j and p drivers which are few and far between

Appalling had a driver swearing and using foul language while had a three year old with me

Dreadful service don't use them never arrived on time

Daughter ordered taxi and when arrived demanded payment up front. Was to and from a residential address in a “nice” area. Driver was very abrupt and rude in the demand. Now I have no issue with payment up front if really required generally in a flight risk situation but it was a £3-80 fare with a sober single girl involved. Turned them away as was not willing to risk putting her in there with his appalling attitude

Use as a last resort they are rude and dont turn uo

A very good service on time and reliable. Thank you.

Very good service value for money Thanks Dial A Cab!

Very good service and value for money!

Didnt turn up, cant contact direct

Dont even bother booking, dont even turn up

Didnt turn up, disgusting service

Only given 1 star because you cant give 0, turned up at wrong address, left me stranded, disgraceful

The man was very very rude, unhelpful and overcharged me thinking i didnt know the prices.

Phoned 3 times for a taxi on Saturday night. I appreciate they would probably be busy. But phone was answered with 'hello, skyline taxis then call ended. I found this ignorant and unacceptable for any business. I will never phone for this firm again.