Taxis in Dudley, West Midlands

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

Nice taxi service and professional staffs I will recommend them 5 stars

Driver screamed down the phone in a private conversation with his pal in his own language the entire trip Slowed down for no reason due to being engrossed in his phone conversation Over shot my destination then asked me to drop cards off . Never again

Great drivers honestly best taxi company in Dudley. Cheap Reliable and fast service

First time I have used your company to pick my 17 yr old daughter up from work quite late at night. Very prompt and polite service, Thankyou!

Best company in dudley by far, cheap fares, always on time & the partybus is amazing.

Absolute top service from booking to picking up and dropping off . Very friendly and helpful office staff and a wonderful driver who kept us well informed on when he would be with us . Polite , punctual would definitely recommend and will most certainly be using again

Very good and quick service thanks

Excellent service and very polite. Used this company over 5yeats never let me down.

Excellent service very reliable

Was waiting for 50 min and nobody came. Never again ill call they service.

Will never use this firm again. Used this taxi firm for first time due to being left without a car and having to pick up kids from school. Driver dropped me at the school to pick kids up but refused to wait for the return journey, said he will send another car, left waiting ages, no car turned up, after 2 further calls finally turned up. The return journey driver was friendly and helpful but due to the actions of the original driver I will never use again or recommend.

Vile aggressive driver driving a white Astra with reg plate BT62 OUO tried to mount a kerb that was not dropped. I was parked up in my car and he became aggressive and intimidating calling me a stupid **female dog**. I informed the company about their driver and they didnt care! Absolutely vile driver - do not use this company if you value your safety!

They cancelled my pre-booked taxi with only an hours notice, no apology, all my fault because I dared to need a taxi when they were busy.

Called for a taxi but the woman told me to walk 15 minutes instead of booking a taxi. I am the one paying but it still was a problem? Why have a taxi branch then?

Polite and professional

Cheap and friendly

Fast and friendly service would recommend to others

I booked this taxi company hours in advance for a Hospital appointment. They did not turn up and after waiting ten minutes over the booked time I called them. They said it would be another ten minutes as I had booked for a busy time. I ended up having to drive myself as I could not wait any longer . The staff at the call centre could not have cared less. Would never use again

Great service with helpful messaging to confirm the booking and inform you when the cab is on its way, and when it has arrived.

I normally have an OK service, some issues of punctuality up to 20 mins like he was tonight. The operators are excellent and very friendly and most of the drivers. However, I will never use the service again- the driver who I normally get on with called me a name another passenger who I work with was in the car at the time- I felt embarrassed and degraded. I pay for a service not degrading comments.

My experience of your drivers are very good punctual friendly no problems fair price just wanted to add the new driver on my return seemed upset and had a few problems he didn't even want to take a tip really . I would like this driver to stay within your company simply because he needs a break in life. I will be using this company in the future keep up the good work

Prebooked taxi and it arrived 15 minutes late after phoning once already. Even the driver was surprised how late it had been left but we did arrive just on time thanks to the driver.

Terrible service, let me down late at night after a family party. Stood on a car park for over an hour at 1am with my kids....shocking!

Do not use this taxi company 5.5 miles cost me and 4 other passengers £24, when we questioned the cost, the driver was very rude and abrupt. We tried to contact the office who also was not interested, looking at other reviews, the reviews also leave a lot to be desired

This company shouldnt be allowed to continue operating. They cheat their customers. Arrive late with no apology. The taxis was disgustingly dirty and stank of smoke. Would not recommend even if you desperate

Appalling company Would give it minus 5 stars if I could. Taxi arrived 15mins late, missed our train. No apologies and refused to accept responsibility. Manager didnt even have the decency to take my call. AVOID this company

Booked taxi for train station turns up late so missed train , stopped at cash point suddenly fare jumps from £4.70 to £6.30!! Coincidently missed my train for work due to late pick up no apology from rank trying to justify the fare jump with excuses. Can't even back it up when they've ripped you off . Anybody needing to get somwhere on time steer clear of these !

Disgusting- I booked on the app, phoned up the day before to check everything was ok as it was a minibus and we were going to a party so didnt want any problems. Told everything fine but price quoted on line was wrong and it would be more! I agreed to the higher price, on the day taxi didnt arrive, I rang to be told it was on its way after another 15 mins of waiting I was told the computer had cancelled the booking and no one was coming. 8 of us stranded - disgusting. Unreliable do not use.

Awful company who prey on vulnerable people... I booked taxi via the app. My journey was accepted and confirmed and price is fixed/agreed. 40 minutes later I get a phone call from their office telling me they arent going to send a taxi unless I pay double the price! They were essentially holding me to ransom at 1 in the morning. The already agreed price via the app was £5 more than my outgoing journey and I was returning to the same place. I was happy to pay the extra £5 but to call me up demanding double again is just disgusting service, they are preying on vulnerable people. Id like to point out that taxis were available and they said if I paid double then they would dispatch somebody to me immediately. Out of principle I refused this. Id rather pay more money to a different taxi firm than be held to ransom like that. Do not rely on this company, I cant recommend enough to stay away.