Taxis in HA6

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

This firm was is completely unprofessional and unreliable. After booking a cab to the airport for my family they sent a vehicle that was far too small leaving me stranded a desperately calling other cab firms. Extremely disappointed.

I use hatchend car for years I was very happy with their services

I have used HEC many times and have been happy with the service received from the excellent drivers, until... A cab was ordered to pick up my wife and I from Paddington station. The cab arrived on time but from then on everything went downhill. The driver was driving to close to vehicles and on 3 occasions had to slam on the brakes to avoid a collision. In doing so we were thrown forward in our seats causing the seat belts to really bite. He did apologise after we had remonstrated with him about his terrible driving. We thought at one time that he was falling asleep and we asked if he was tired but he told us that he was putting drops into his eyes due to irritation from hay fever. He was also playing with his phone and drove all the while with his trousers undone, not the sort of behaviour one expects when hiring a cab. When arrived at our destination he left the cab and decided that he would do up and zip up his trousers. We told him that we were not happy with his driving.

DO NOT USE THIS HORRENDIUS COMPANY!! ALMOST ABUSIVE DRIVERS AND THE TEAM AT HEAD OFFICE. I REPEAT DO NOT USE AWFUL PEOPLE AWFUL SERVICE AND A SCAM!! Over charged as well and then do not acknowledge drivers

Pre booked a pick up from terminal 2. Driver was 30 mins late. Was quoted £23 but they then added a parking fee which wasnt included in the price. After traveling for 24 hours 30 mins is a long time to wait.

Great service, polite well dressed drivers, clean cars. Tick every box for us as a comany and us as a family!

I just used ACC through a comparison website, price was competative. The cab was on time and very friendly driver

Just used this company. Booked a cab at 10.30 to pick me up at 11. It turned up at 11.21 when I told the company that it was unacceptable that they were so late when I booked 50 mins before the controller said "that's how this business works. It's not our fault the previous customer took too long." No apology and no notice they were going to be late. Not using them again.

very helpful and reliable service. drivers are very friendly and well mannered i always get help with my shopping and luggage. controllers are very helpful and i always get a call when my cab is outside it makes my life easy if i am in a pub or a part

Awful. Rude office staff, late with poor excuses. Dont bother.

Ive never had a problem with this firm in the 7 years I've been using them. Always prompt and very smart and polite

Excellent airport service and arrived 10 mins early.Booked at short notice and got me to the airport in good time.First class.

Absolutely unreliable. Rude telephonists and 2 out of 3 times severely late. Not worth wasting time

Taxi late,quoted 10 minutes waited over 30 told by dispatcher that it would be in a couple of minutes when I phoned back ,missed train.... Driver was unable to speak English legibly , went long way to destination and tried to overcharge me. Used company 1 more time with similar results .... SO NEVER AGAIN .