Taxis in WV14

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

Nice taxi service and professional staffs I will recommend them 5 stars

Driver screamed down the phone in a private conversation with his pal in his own language the entire trip Slowed down for no reason due to being engrossed in his phone conversation Over shot my destination then asked me to drop cards off . Never again

I normally have an OK service, some issues of punctuality up to 20 mins like he was tonight. The operators are excellent and very friendly and most of the drivers. However, I will never use the service again- the driver who I normally get on with called me a name another passenger who I work with was in the car at the time- I felt embarrassed and degraded. I pay for a service not degrading comments.

My experience of your drivers are very good punctual friendly no problems fair price just wanted to add the new driver on my return seemed upset and had a few problems he didn't even want to take a tip really . I would like this driver to stay within your company simply because he needs a break in life. I will be using this company in the future keep up the good work

Prebooked taxi and it arrived 15 minutes late after phoning once already. Even the driver was surprised how late it had been left but we did arrive just on time thanks to the driver.

This company shouldnt be allowed to continue operating. They cheat their customers. Arrive late with no apology. The taxis was disgustingly dirty and stank of smoke. Would not recommend even if you desperate

Appalling company Would give it minus 5 stars if I could. Taxi arrived 15mins late, missed our train. No apologies and refused to accept responsibility. Manager didnt even have the decency to take my call. AVOID this company

Booked taxi for train station turns up late so missed train , stopped at cash point suddenly fare jumps from £4.70 to £6.30!! Coincidently missed my train for work due to late pick up no apology from rank trying to justify the fare jump with excuses. Can't even back it up when they've ripped you off . Anybody needing to get somwhere on time steer clear of these !

Disgusting- I booked on the app, phoned up the day before to check everything was ok as it was a minibus and we were going to a party so didnt want any problems. Told everything fine but price quoted on line was wrong and it would be more! I agreed to the higher price, on the day taxi didnt arrive, I rang to be told it was on its way after another 15 mins of waiting I was told the computer had cancelled the booking and no one was coming. 8 of us stranded - disgusting. Unreliable do not use.

Awful company who prey on vulnerable people... I booked taxi via the app. My journey was accepted and confirmed and price is fixed/agreed. 40 minutes later I get a phone call from their office telling me they arent going to send a taxi unless I pay double the price! They were essentially holding me to ransom at 1 in the morning. The already agreed price via the app was £5 more than my outgoing journey and I was returning to the same place. I was happy to pay the extra £5 but to call me up demanding double again is just disgusting service, they are preying on vulnerable people. Id like to point out that taxis were available and they said if I paid double then they would dispatch somebody to me immediately. Out of principle I refused this. Id rather pay more money to a different taxi firm than be held to ransom like that. Do not rely on this company, I cant recommend enough to stay away.

I booked a taxi an hour before travel and it was confirmed.An hour later I waited in the freezing cold with my mom who has Alzheimers for a further 35 minutes whilst calling the company five times to ask where the taxi was.I missed my train because of this too.They would not give me any information about how long the taxi would be except to keep repeating that the driver was on his way.He had not arrived 40 minutes later.I spoke to 4 different people and 1 twice.DONOT USE THIS TAXI FIRM IF YOU WANT GOOD SERVICE.

I pre booked and pre paid for a taxi in the early hours of a sunday morning. After waiting ten minutes after the original booking time i rang 247 to be told it was 5 minutes away which was a lie. I rang again after another 15 minutes to be told they were just very busy but it would be 5 minutes. Maybe at 247 they have different concepts of 5 minutes to the rest of us. I dont expect to be told how busy they are when they offer a pre paid service for a booking time. They should be on time or at least close. 50 minutes late is totally unnacceptable. I put in an official complaint yet have had numerous lies that the staff arent in to deal with it. A partial refund would of sufficed and i probably would of used them again however now i will never use them again and advise everyone else to avoid them if you want your taxi to be on time and honest with you.

Good

On time clean polite recomended never had a problem and family use them 2

Polite and professional

Cheap and friendly

Fast and friendly service would recommend to others

Was waiting for 50 min and nobody came. Never again ill call they service.

Will never use this firm again. Used this taxi firm for first time due to being left without a car and having to pick up kids from school. Driver dropped me at the school to pick kids up but refused to wait for the return journey, said he will send another car, left waiting ages, no car turned up, after 2 further calls finally turned up. The return journey driver was friendly and helpful but due to the actions of the original driver I will never use again or recommend.

Vile aggressive driver driving a white Astra with reg plate BT62 OUO tried to mount a kerb that was not dropped. I was parked up in my car and he became aggressive and intimidating calling me a stupid **female dog**. I informed the company about their driver and they didnt care! Absolutely vile driver - do not use this company if you value your safety!

rubbish, always late they never have a driver on request and dont turn up to prebookings sometimes.

Disgraceful

Always are late. Never have they turned up on time.

Was told that they had taxi but would not send to me because they wanted me to choose them over another taxi firm and because I didn't they refuse to send me one well they won't be getting my money again or anyone I know,the guy on the phone raged questions at me like a psycho partner like I cheated on him then changed the fact he had a cab to he didn't I would avoid this company there homophobic views are bad enough then there the state of there vehicle, the fact they get there family to give them good reviews on fbook is a joke they delete the rest,ran by men who are stuck in the stone age I have reported them and if anyone else get problems with them go to the council

Great Firm quick reliable service

Taxi never arrived, despite pre booking. Nobody called to let me know there was a problem, was very late to my appointment.