Taxis in Yeadon, Leeds, West Yorkshire

Extremely bad customer service. Was spoken to like an idiot by the operator. Not all of the drivers are bad ones but the majority not the greatest and should retake their test. I felt uncomfortable with some of the drivers on the rare occasion I've had to use them, as spoken to with 'attitude' but some of the older drivers are nice. I would rarely use this service, but now choose to commute by bus rather than use this bad attitude laden service.

I urge people to never use this company bad driving standards and abusive driver to other drivers, plus arrogant and dont care about the ciustoner base

I urge residents living in Shipley, Baildon and Saltaire not to use the services of Arrival Cars ! They clearly employ personnel who are untrustworthy - following a collision with my car the taxi driver who perpetrated this initially begged me not to report this incident to the Insurers and then later completely denied the fact that he caused this incident. His vehicle collided with the back of my car. Furthermore, after a period of several months he produced "witnesses" who allegedly saw what had transpired. Thanks to people like this it is no small wonder that Bradford has such an unenviable reputation!!!

basically this company arrival treated my daughter very bad she rang for a taxi operater on phone said 5 mins ten mins later rang again operater then arrogantly shouted at her on the phone also the driver she got was driving to fast nearly crashed in to another car and then had a nerve to charge her 2,50 more than her original fare when she does the journey twice a week told the boses and got sworn at

Fantastic service... Had a stroke 3 years ago and cant make it to shops on foot. Called Arrow and explained my situation. Picked me up in less than 5min with a smile took me to shop and waited for my return back home with a smile and a joke. It cost me less than £5 for a 5 star service! Well done Arrow... Well done tax driver!!! MANY THANKS.

I get phone calls from this company and I dont even use them, I checked the number via Google. I almost got mown down by Amber/Wheels taxi, maniac drivers, said the sun was in his eyes! Maniacs.

Driver 10504 (white Skoda) drives like a boy racer.. Overtook me on a bend in 20mph Tongue Lane, then brake tested me twice, all this with his passengers on board. Topped that off with speeding through 20/30mph zone. I caught up with the idiot on Parkside road/stonegate road lights. That must have annoyed him, all that boy racer driving Gained him no time over someone who obeys the speed limit.

This firm used to be good but have become one of the worst taxi firms in Leeds. Unreliable, sometimes they don't turn up at all, other times they are late. Increasing numbers of the drivers don't know enough about Leeds and take you way out of your way and cost you more on your fare. I've been using them since 2009 but I've deleted their number from my phone, I'll never use them again.

Quick prompt arrival always! Affordable fare prices, they have turned up in short time and never overcharged me in my time of using them.

Rang them at 6pm and spoke to a female booked a taxi for 6.45pm she said that was for and would be there. At 6.55pm i rang to ask what had happened to my taxi, spoke to a man, he told me it would arrive when it got here, drivers have to think about whether its worth it with the price of petrol. A taxi finally showed up 7.15pm, he had been given the call just 5mins before arriving. The lowest star i can give is 1, but for me it would be minus 1.

Rang them at 21:45 they said 5 minut and they not arrived they called me at 22:25 that wheres the location ? I said is too late waste of my time

Appalling service booked a car from central leeds, told car would be 20 minuets after 40 minutes driver called me and told me i had to walk to other side oft town to meet him cant believe a taxi company can run like this will never use these again

Only one polite person there on the phones. She works monday Tuesday and Friday mornings

Rude operators. Wouldnt deal with again!

Very unprofessional. Lied about time. Every single time they have been late. When enquiring how king operator gets very rude. Shocking. Needs to be reported to Bradford Council.

AVOID! I wonder where the driver got his license from. Very aggressive and rude bloke. Car was also a wreck and smelling pretty bad.

They are so rude and their attitude is appalling. They are never on time yet expect you to be waiting when they come, how can you do this when they never show up on time. I have used this firm and my family has for years, but the past year they have been horrific. They tell you to be outside at a certain time then are late, making you late for wherever you ate going and leaving you standing in the freezing cold or rain. So inconvenient and not what you expect from a tax service. 100 percent would not recommend. The people on the phone do not know how to operate good customer service skills and have also hung up in me numerous amounts of times.

They dont even deserve 1 star....who ever operates the phones is useless and doesnt know about customer service. Waited 30 min for a taxi..when i rang he put the phone down

Very poor service. Will not use ever again. Ordered a taxi and it never turned up. Was told next taxi would be 40 minutes. Absolute jokers no customer care

Brilliant service best taxi firm in Shipley very quick and reliable service I would recommend to all my friends

Poor service - booked a car for a specific time - 30 mins late.

Very reliable and punctual. Absolutely brilliant text back service keep you informed every step of the way. Will definitely recommend

In the past I have used Power because my friend recommended them. I have used them a lot to travel to BRI recently and had kind and courteous drivers. However, tonight I asked for a quote from Bradford to Liverpool . I offered to pay cash in advance I told the operator if they could do it for £100 they had a deal. He came back after speaking to " the Boss"the price was back up to £105. There are other Taxi firms. I booked Arrow cars- who would take cash or card. I am still paying £105. So Power- will not be using your services again! I thought cash was King- and I will pay Arrow cash if they prefer. Power Carz - your Boss lost you a customer!

Would like to give ZERO. Dropped god knows where in town as the fare was getting ridiculous at £4:10 before we'd set off and I only had £10 to which I told the driver - then recieved a passive aggressive reply when I complained to a person on the phone. Couldn't get a word in, just talked over me and apology given after promoting. As he said, we'll have to agree to disagree but where is the customer care in dropping someone off when they say "I don't know where I am". Appalling.

Always had good experiences with Blueline Cars, and they're my go to taxi service. The staff are really nice and good to talk with. Had a hilarious drive and chat with, driver 4042. Funny guy and great conversationalist. Knows how to make customers feel comfortable and welcome. 10/10

I have traveled with Blueline on several occasions and they have done us proud. My sister is going to be using them for her wedding soon they are the best in the area and always immaculate.

The taxi drivers are always polite and get me to my destination quickly and safely, in clean comfortable cars. I never wait long to be collected. A great service.

Excellent. Friendly efficient service. Both booking staff and driver were polite. Fast response time. Taxi was clean. Would recommend!!!

Had to get a Cab to work at the BRI. Driver turned up, but on the way i told him that i needed a receipt, he said that he did not have any, but will drop one off at my house later. i told him this TWICE!! Came home from work...........Nothing had been left behind the door. How Stupid are these Dummies. Tried to complain, but was told see manager in the morning. Uttery Useless!! As i work for the NHS, i was hoping for better service from them...Nothing!! AVOID!!!

This is the worst taxi company in the local area. Ignorant Pakistani drivers please stay away from this company.

My own experience with this company has been excellent,they arrive at requested time and I find drivers very pleasant and very helpful with luggage and bag handleing.

Wish I could just give 0 rating. 3rd time I have used tyersal taxis. The operator is rude disrespectful and doesn't listen and says his own thing. You try to sort things out but he wont have none of it! Appalling customer services

Had a brilliant driver the other day from Interchange to BD3. Helped with my bags and waited 20 minutes as my train arrived late.

Lost my ID card while using this company on Sunday they found it for me and saved it and told me to come in and get. Good company and reliable

One of the most reliable companies in Bradford. Used them many times in and around Bradford and I have never had any problems. Very helpful firm and cheap rates.

Take too long coming out Lie about how long taxi is going to be Poor customer service

Cheap but they take so long

They may be cheap but they do take a long time to turn up even when pre booked will not be using them to travel to work again

really cheap nd friendly service

Amazing really cheap

great service, great prices every time.

Everytime drivers charge more and more.I'm unhappy so plz look after drivers plzzzzz .boss can lost too many costumers

The first driver back from the PDSA was very courteous. However the second drivers mini bus was dirty on the inside and I ended up having a stand up argument on arriving home as he charged me £7.00 more than the first driver even though both were driving mini buses. I will never use them again

Worst taxi company I've used , drivers overcharge all the time service is crap and the drivers stink

Awful service driver overcharged me and he was very very rude. Told my friends and family wont be using them again.

Very unhappy with the man who drives a yellow Mercedes van, he had such bad breath was beating all over me, please zameer do not pick me up again