Taxis in Menston, Ilkley, West Yorkshire

Absolutely disgusting the way they spoke to me today after pre booking a minibus they swapped to 2 taxis (fine same price) then on route changed the price and told ffff lucky we got a taxi .drove like absolute idiots overtaking cars with my kids In the taxi . I will find who spoke to me and so help them avoid and use aa baildon much better service.

Everytime drivers charge more and more.I'm unhappy so plz look after drivers plzzzzz .boss can lost too many costumers

The first driver back from the PDSA was very courteous. However the second drivers mini bus was dirty on the inside and I ended up having a stand up argument on arriving home as he charged me £7.00 more than the first driver even though both were driving mini buses. I will never use them again

Worst taxi company I've used , drivers overcharge all the time service is crap and the drivers stink

Awful service driver overcharged me and he was very very rude. Told my friends and family wont be using them again.

Very unhappy with the man who drives a yellow Mercedes van, he had such bad breath was beating all over me, please zameer do not pick me up again

Pre-booked taxi was very late and we were very lucky to make our travel connection, despite leaving plenty of time at the time of booking.

Really rude male phone operators I have recorded the calls I have been making to this taxi stand Three times they have been extremely rude when I have called I had my 2 year old and 4 year old with me and I also had shopping bags. I explained to the phone operators the location of where I was (cafe in the same area code as their taxi stand) but for some reason they did not know where this popular cafe was situated. And both men just laughed and put the phone down on me Also when I asked for a seven seater on another occasion they tried to argue with me and just put the phone down on me

Had a brilliant driver the other day from Interchange to BD3. Helped with my bags and waited 20 minutes as my train arrived late.

Lost my ID card while using this company on Sunday they found it for me and saved it and told me to come in and get. Good company and reliable

One of the most reliable companies in Bradford. Used them many times in and around Bradford and I have never had any problems. Very helpful firm and cheap rates.

Extremely bad customer service. Was spoken to like an idiot by the operator. Not all of the drivers are bad ones but the majority not the greatest and should retake their test. I felt uncomfortable with some of the drivers on the rare occasion I've had to use them, as spoken to with 'attitude' but some of the older drivers are nice. I would rarely use this service, but now choose to commute by bus rather than use this bad attitude laden service.

I urge people to never use this company bad driving standards and abusive driver to other drivers, plus arrogant and dont care about the ciustoner base

I urge residents living in Shipley, Baildon and Saltaire not to use the services of Arrival Cars ! They clearly employ personnel who are untrustworthy - following a collision with my car the taxi driver who perpetrated this initially begged me not to report this incident to the Insurers and then later completely denied the fact that he caused this incident. His vehicle collided with the back of my car. Furthermore, after a period of several months he produced "witnesses" who allegedly saw what had transpired. Thanks to people like this it is no small wonder that Bradford has such an unenviable reputation!!!

basically this company arrival treated my daughter very bad she rang for a taxi operater on phone said 5 mins ten mins later rang again operater then arrogantly shouted at her on the phone also the driver she got was driving to fast nearly crashed in to another car and then had a nerve to charge her 2,50 more than her original fare when she does the journey twice a week told the boses and got sworn at

Brilliant service best taxi firm in Shipley very quick and reliable service I would recommend to all my friends

Poor service - booked a car for a specific time - 30 mins late.

Very reliable and punctual. Absolutely brilliant text back service keep you informed every step of the way. Will definitely recommend

Beware of a taxi driver driving a maroon Vauxhall Insignia badge number 6811. He started beeping his horn and flashing his lights because light had turned green but I was waiting for a lady to finish crossing the road with a pushchair and a small child. He then started sticking fingers up and swearing at me. He over took me on a busy road in traffic at 3.15 when schools had finished and put my life in danger, his own and the person driving on the opposite road. He found it extremely amusing braking after every few seconds and swearing to intimate me.