Taxis in Burley In Wharfedale, Ilkley, West Yorkshire

Pre-booked taxi was very late and we were very lucky to make our travel connection, despite leaving plenty of time at the time of booking.

Absolutely disgusting the way they spoke to me today after pre booking a minibus they swapped to 2 taxis (fine same price) then on route changed the price and told ffff lucky we got a taxi .drove like absolute idiots overtaking cars with my kids In the taxi . I will find who spoke to me and so help them avoid and use aa baildon much better service.

In the past I have used Power because my friend recommended them. I have used them a lot to travel to BRI recently and had kind and courteous drivers. However, tonight I asked for a quote from Bradford to Liverpool . I offered to pay cash in advance I told the operator if they could do it for £100 they had a deal. He came back after speaking to " the Boss"the price was back up to £105. There are other Taxi firms. I booked Arrow cars- who would take cash or card. I am still paying £105. So Power- will not be using your services again! I thought cash was King- and I will pay Arrow cash if they prefer. Power Carz - your Boss lost you a customer!

Rubbish firm racist staff needs reporting

Appaulling service provided, arrived very late and then refused to drop me off outside my house and left me to walk home alone on a saturday night in Bradford. Disgusting human with no moral compass comes to mind. Will never use this firm again after being a loyal customer for over ten years.

For me as a customer satisfied always! They never come late! They are prompt on arrival!

Extremely bad customer service. Was spoken to like an idiot by the operator. Not all of the drivers are bad ones but the majority not the greatest and should retake their test. I felt uncomfortable with some of the drivers on the rare occasion I've had to use them, as spoken to with 'attitude' but some of the older drivers are nice. I would rarely use this service, but now choose to commute by bus rather than use this bad attitude laden service.

I urge people to never use this company bad driving standards and abusive driver to other drivers, plus arrogant and dont care about the ciustoner base

I urge residents living in Shipley, Baildon and Saltaire not to use the services of Arrival Cars ! They clearly employ personnel who are untrustworthy - following a collision with my car the taxi driver who perpetrated this initially begged me not to report this incident to the Insurers and then later completely denied the fact that he caused this incident. His vehicle collided with the back of my car. Furthermore, after a period of several months he produced "witnesses" who allegedly saw what had transpired. Thanks to people like this it is no small wonder that Bradford has such an unenviable reputation!!!

basically this company arrival treated my daughter very bad she rang for a taxi operater on phone said 5 mins ten mins later rang again operater then arrogantly shouted at her on the phone also the driver she got was driving to fast nearly crashed in to another car and then had a nerve to charge her 2,50 more than her original fare when she does the journey twice a week told the boses and got sworn at

Everytime drivers charge more and more.I'm unhappy so plz look after drivers plzzzzz .boss can lost too many costumers

The first driver back from the PDSA was very courteous. However the second drivers mini bus was dirty on the inside and I ended up having a stand up argument on arriving home as he charged me £7.00 more than the first driver even though both were driving mini buses. I will never use them again

Worst taxi company I've used , drivers overcharge all the time service is crap and the drivers stink

Awful service driver overcharged me and he was very very rude. Told my friends and family wont be using them again.

Very unhappy with the man who drives a yellow Mercedes van, he had such bad breath was beating all over me, please zameer do not pick me up again

Best taxi service always ontime, cars are clean its a pleasure to have great cheap service like Geo cars cheap fares would recommend!!!!!!!!!!!!!!!!!

Promt good service

Great service lovely frendly drivers

A* service

Great service guys keep up the work

Fantastic service... Had a stroke 3 years ago and cant make it to shops on foot. Called Arrow and explained my situation. Picked me up in less than 5min with a smile took me to shop and waited for my return back home with a smile and a joke. It cost me less than £5 for a 5 star service! Well done Arrow... Well done tax driver!!! MANY THANKS.

I get phone calls from this company and I dont even use them, I checked the number via Google. I almost got mown down by Amber/Wheels taxi, maniac drivers, said the sun was in his eyes! Maniacs.

Driver 10504 (white Skoda) drives like a boy racer.. Overtook me on a bend in 20mph Tongue Lane, then brake tested me twice, all this with his passengers on board. Topped that off with speeding through 20/30mph zone. I caught up with the idiot on Parkside road/stonegate road lights. That must have annoyed him, all that boy racer driving Gained him no time over someone who obeys the speed limit.

This firm used to be good but have become one of the worst taxi firms in Leeds. Unreliable, sometimes they don't turn up at all, other times they are late. Increasing numbers of the drivers don't know enough about Leeds and take you way out of your way and cost you more on your fare. I've been using them since 2009 but I've deleted their number from my phone, I'll never use them again.

Quick prompt arrival always! Affordable fare prices, they have turned up in short time and never overcharged me in my time of using them.

Appalling service. Failed to turn up at time advised. Late for hospital appointment Do not use if you want a reliable service

Worst taxis going let other people take your bookings then wont prioritise you waited 1 hour 20 disgusting

Brilliant service. On time. Take care payments. Lovely company.

Absolutely appauled by the service. I will be posting on facebook and any other social media the atrocious behaviour/experience my daughter had today. Rude driver who abandoned a young lady mid journey despite her using the taxi firm at least 6/7 times a week. NEVER will i use this firm again and as i work in a local pub i will be sure to let all customers know!

Rubbish service long waiting time

DO NOT USE THIS FIRM OF COWBOY TAXIS. WASTE OF SPACE PAID UPFRONT FOR A RETURN AIRPORT TRIP BUT THE DRIVER DID NOT TURN UP UNTIL AN HOUR AFTER ARRIVAL.

Really poor service substandard firm only suitable for local trips. Do not use for airport transfers. Unprofessional and unreliable firm. Will never use this firm again.

Very unprofessional. Lied about time. Every single time they have been late. When enquiring how king operator gets very rude. Shocking. Needs to be reported to Bradford Council.

AVOID! I wonder where the driver got his license from. Very aggressive and rude bloke. Car was also a wreck and smelling pretty bad.

They are so rude and their attitude is appalling. They are never on time yet expect you to be waiting when they come, how can you do this when they never show up on time. I have used this firm and my family has for years, but the past year they have been horrific. They tell you to be outside at a certain time then are late, making you late for wherever you ate going and leaving you standing in the freezing cold or rain. So inconvenient and not what you expect from a tax service. 100 percent would not recommend. The people on the phone do not know how to operate good customer service skills and have also hung up in me numerous amounts of times.