Taxis in Ilkley, West Yorkshire

Very surprised good clean cars drivers are very help with shopping and polite these boys are going far they a good service

Excellent reliable fast and safe service with secure car and driver text and more Wifi in there cars I'm stunned spot on this firm can't go wrong

Been using this firm for 8 years never had a problem and neither has my grandma they always help her with her shopping.. highly competitive prices as well!

Taxi arrived surprisingly fast, I just hung up went down stairs... And the guy was outside. Lol

Apple cars great firm Driver picked me up from train station to Jewson DIY WAITED 10 minutes then took me to market car park cast was £4.00 If that was in leeds same journey 10 waiting time £12.00 Thanks for the service you're great guys

Absolutely shocking. The taxi driver was rude and arrogant to my mum. Wouldn't help with the shopping. My mums 65 and had to carry a big bag of onions in the car an out. Would not use them. Also my friend was involved in a car accident with apple cars on her way home. Shocking service.

My sister uses Apple taxis all the time and finds their prices very competitive and the drivers very prompt and helpful

Apple are a realy great taxi firm but I asked a price for a 15-20mn journey and was quoted ?8 I'm. Sorry but I think that expensive

Cheap and reliable

Have used for quite some time - convenient service, mostly on time - some drivers v helpful & polite & they deserve credit, but unfortunately, not all the time - the other day I had one who left me to open boot himself & seemed surprised when it wasn't second nature to me, asking if I don't have a driving license (I don't - hence the fact I order a taxi from the supermarket!) Call operators could be better - not always clear, background noise, they hang up before you know they've confirmed, etc - exceptionally rude one this evening, I used to work in a call centre & I think if I'd spoken to a customer like that I'd have been lucky to keep my job! Am considering using another firm in future, shame as I've used for quite some time but lots of other taxi firms in Keighley!

Pre-booked taxi was very late and we were very lucky to make our travel connection, despite leaving plenty of time at the time of booking.

Great service guys keep up the work

DO NOT USE THIS FIRM OF COWBOY TAXIS. WASTE OF SPACE PAID UPFRONT FOR A RETURN AIRPORT TRIP BUT THE DRIVER DID NOT TURN UP UNTIL AN HOUR AFTER ARRIVAL.

Really poor service substandard firm only suitable for local trips. Do not use for airport transfers. Unprofessional and unreliable firm. Will never use this firm again.

Very unprofessional. Lied about time. Every single time they have been late. When enquiring how king operator gets very rude. Shocking. Needs to be reported to Bradford Council.

AVOID! I wonder where the driver got his license from. Very aggressive and rude bloke. Car was also a wreck and smelling pretty bad.

They are so rude and their attitude is appalling. They are never on time yet expect you to be waiting when they come, how can you do this when they never show up on time. I have used this firm and my family has for years, but the past year they have been horrific. They tell you to be outside at a certain time then are late, making you late for wherever you ate going and leaving you standing in the freezing cold or rain. So inconvenient and not what you expect from a tax service. 100 percent would not recommend. The people on the phone do not know how to operate good customer service skills and have also hung up in me numerous amounts of times.

Absolutely disgusting the way they spoke to me today after pre booking a minibus they swapped to 2 taxis (fine same price) then on route changed the price and told ffff lucky we got a taxi .drove like absolute idiots overtaking cars with my kids In the taxi . I will find who spoke to me and so help them avoid and use aa baildon much better service.

Terrible, the driver picked up somebody else down the road and drove straight past me. Never again, woukd rather walk.

AWFUL! TERRIBLE SERVICE! WILL NOT USE AGAIN! We have been using Girlington for several years and have been recommending it to family and friends BUT NOT ANY MORE! They occasionally mess up a BOOKING but yesterday was the WORST! I needed to get to work early so I booked the NIGHT BEFORE requesting a school drop and a 2nd drop in town for my teenage children. At 6AM I confirmed the booking and was told it was booked. I got to work but my children let me know that the taxi was 15 minutes late - so when I telephoned these COWBOYS: the operator let it slip that the taxi had not even been DISPATCHED! I asked how long it would be and he said 5 minutes (don't ever believe when a taxi operator says "5 minutes"). The taxi arrived 45 minutes LATE - 45 minutes!!! What is the point of booking a taxi when they don't even bother to dispatch your taxi until you telephone them numerous times. We will use another taxi from now on - this lot should change their name to "Clowns All Over".

Rubbish firm late taxis rude staff on phones. Avoid

Rubbish taxi firm rude racist and arrogant. Avoid

RACIST AND VERY RUDE HATE WHITE PEOPLE MALE YOU WAIT AGES DON'T USE USE HEATON PEOPLE AS GREAT

Extremely bad customer service. Was spoken to like an idiot by the operator. Not all of the drivers are bad ones but the majority not the greatest and should retake their test. I felt uncomfortable with some of the drivers on the rare occasion I've had to use them, as spoken to with 'attitude' but some of the older drivers are nice. I would rarely use this service, but now choose to commute by bus rather than use this bad attitude laden service.

I urge people to never use this company bad driving standards and abusive driver to other drivers, plus arrogant and dont care about the ciustoner base

I urge residents living in Shipley, Baildon and Saltaire not to use the services of Arrival Cars ! They clearly employ personnel who are untrustworthy - following a collision with my car the taxi driver who perpetrated this initially begged me not to report this incident to the Insurers and then later completely denied the fact that he caused this incident. His vehicle collided with the back of my car. Furthermore, after a period of several months he produced "witnesses" who allegedly saw what had transpired. Thanks to people like this it is no small wonder that Bradford has such an unenviable reputation!!!

basically this company arrival treated my daughter very bad she rang for a taxi operater on phone said 5 mins ten mins later rang again operater then arrogantly shouted at her on the phone also the driver she got was driving to fast nearly crashed in to another car and then had a nerve to charge her 2,50 more than her original fare when she does the journey twice a week told the boses and got sworn at