Taxis in B32

£10 for 2 mile journey. Very disappointing.

shortest distance to location should have been 13.2 miles. Driver took longer route of 20 miles. Charged me £30.00 for a trip that two weeks previously another firm had charged me £19.80. When i called their office and questioned the distance and charge , it was suggested that the driver would return me to their office and they would make me pay. This is basically an extortion racket , and should be avoided

AVOID waited over 1 hour to be told no WHEELCHAIR driver lied to me ask ASDA STAFF CAPE HILL SMETHWICK WHO CALLED TIMES on camera to prove this, your response heritage joke cars,operations lie CHECK YOUR RECORDINGS ..AVOID

Today I booked the taxi a few hours earlier, someone supposed to pick me up from work at 23.15 , no show , I called the operator but they just said they dont know when my taxi will arrive .. at the end they came 45 min late .. big disappointment as I have been using their service for many years ..

Superb Customer Service AAAAAA

I used to use other local cab companies but these guys are spot on. Local knowledge and staff goes a long way.

I booked this taxi company hours in advance for a Hospital appointment. They did not turn up and after waiting ten minutes over the booked time I called them. They said it would be another ten minutes as I had booked for a busy time. I ended up having to drive myself as I could not wait any longer . The staff at the call centre could not have cared less. Would never use again

This taxi base is under new managment and the services are excellent!

Terrible service, let me down late at night after a family party. Stood on a car park for over an hour at 1am with my kids....shocking!

Phoned this company this morning and twice they put the phone down on me!!!!!

My partner and i used their cars regularly last year paying £25 fares daily for many weeks and also the following months and they were great. Last year i stopped using them as was having to recall them up to three times to find out where the car was or to be told they had nobody available for 30/40 minutes! On one journey (10 miles) a decent fare i'd say, the driver play3d his face cos i wanted to stop off at the shop and he was worried he wouldn't be able to get to his certain mosque to pray! So sped all the way there. We were in citycentre lastweek and theres was the only number i had so thought ok ill try them again! I spent £3 in the phonebox as my fne was dead, to be told the driver.was on his way. I eventually rung blueline (my new reliable cars now) who promptly came, only for an atlas driver to ring the phonebox bk to say he was on his way! Well too late sorry but i did feel a bit sorry for the driver cos it was the operator who lied! I will now stick with blueline. Disappointi

I have been using this company for a couple of years noe have found them to be reliable and the drivers and cars of a good standard I would recommend this company and cant understand why anybody would have anything bad to say about them

I have had a horrendous experience with this taxi company and would not recommend them to anyone!! I rang the taxi company to put a complaint in and the operator was completely rude and used abusive language towards me. I'm absolutely appalled as a customer paying £30 for a £7 journey. I will never be using this service again and completely understand why they are rated 1 Star!!!

We use this company for staff taxis and it is the worst taxi company in Birmingham! Nearly every evening the wait is over 40 minutes when they always say the taxi shouldn't take more than 10 and the office's attitude is horrible, nearly every time of calling them to ask how long the taxi's gonna take after a 20 minute wait they hang up the phone!! On top of that the drivers seem inexperienced and the cars are old and smell. I'd rather pay extra than deal with the rudeness and poor service.

Fantastic service and fare prices on fare meter executive cars

Wooow unbelievable service...friendly drivers and a fair price!!! Definitely use them again

Great service. Good prices.