Taxis in BN8

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Got in taxis having already pre paid on app.When the journey finished the metre said 4.40.I said to him ok its 4.40 then got out.When I checked the app he charged me 4.70.They are suppose to be trust worthy. I now feel he has let sussex cars done and will now try another taxis company.

Ordered a taxi. Never turned up. Phone not answered. Finally got though. Could not care less. No explanation. Rude and unhelpful.

No one answers after ringing 3 times sort your staffing out or admit defeat and sellout absolutely rubbish customer service

If I could give 0 stars I would. Possibly the worst service I have ever received. Taxi never showed up, the rudest telephonist ever. I would never recommend this company to anyone.

Horrible service. Ordered a pet friendly taxi the day before travelling. In the morning a normal cab arrived with a confused rude driver who refused to take the dog. He contacted the office and they said that there are no pet friendly cars available at this time. Had to run to get to the vet's on time. Awful, incompetent company, will never use again.

Excellent

Shockingly unreliable, have had two occasions where booked taxi has not shown up and they have had no recollection of my booking. Would never recommend

DO NOT USE - Called to book a taxi with Steve for 6am for an airport run. He was a no show and no communication to say they were late or not coming. Called multiple times with no answer. Left us with no other option than to rely on family members. Do not use.

Appalling service! We were totally let down on our daughter's wedding day in August. In May, we booked Steve of First Choice Cars to take the bride's mother, sister, 4 bridesmaids and photographer from the bride's home to the church, arriving at the house at 12.30pm for a 1pm service. We had confirmation on price and time of arrival from Steve Titus. On the wedding day, no taxi arrived. At 12.35pm the bride's mother rang Steve's landline and mobile numbers and left voicemail messages as no-one answered. The bride & her father were in the wedding car ready to go but, with no transport for the rest of the party, we had to resort to a small VW Polo which did two trips to and from the church to take us all there. Having had no response to our voicemails, we then emailed Steve of First Choice two days after the wedding to ask what the reason for his non-appearance was. We received no reply and no apology. This is absolutely APPALLING service - do not use them.

We booked a pick up two weeks in advance and were assured a cab would arrive. It didnt !! Couldnt get anyone on the phone or another cab so we had to cancel our night out.

Took a taxi from Uckfield this morning to Haywards Heath. I booked the taxi and when i booked it I accidentally booked it from Uckfield to Brighton and was given a Quote of £65. I then fixed the booking and it was raised to £70. No gear turned on in the car. no meter just a flat charge. I spoke to another taxi man on the way back and he agreed it was unacceptable. Charging someone for the drive to them isn't listed ANYWHERE on your website and im sure if that truly is how you run the company then you won't be around much longer. Taking advantage of someone who needed to make a very early hospital trip. cost me less then £30 for a non booked taxi....

Awful, we were left stranded at gatwick north 02.15 am with 2 children, they didn't turn up. Had to get a gatwick cab.

I booked Andy to take my elderly neighbour to Haywards Heath hospital and back. He was very kind and helped her into the hospital and then up the stairs of her house on their return. She commented on how friendly and patient he was and has since booked him to take her to several more appointments. If you're looking for someone trustworthy and reliable, would definitely recommend.

I've used Andrew a few times now - excellent service, always reliable and reasonably priced for the car he drives.

Pre-booked a minibus via email for a works do in Brighton several weeks in advance. Received text confirmation the same day of pickup, however minibus didn't turn up, leaving us without transport on Brighton seafront in the freezing cold. Phone isn't answered. I'm deeply unsure how this company is still trading - would advise to book elsewhere.

They also didn't turn up to collect 14 guests after our daughter's wedding. They were left stranded and we had to drive them home ourselves at 2 am, 1 hour away from the venue. They promised me that I would be refunded fully, but 8 weeks later, I'm still waiting for the money. Also, their website is a total lie. I am in the process of making an official complaint both to the local licensing authority and Trading Standards. It's shocking that this company is allowed to operate at all.

I booked in advance with them from heathrow to brighton,, and when I arrived with other 10 passengers they did not turn up!!! and their reason was the driver does not want to come!!!! It is really distruptive service!!!

Unreliable. Despite booking and obtaining writen confirmation over 3 weeks in advance, a mini bus for 9 people, the taxi didn't turn up, leaving us all stranded.

Turned up late, refused to take dog even though they told me the dog was no problem.