Taxis in WD99

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

Really good service and very professional with good prices

Fantastic company, reasonable prices. Friendly drivers.

A fantastic taxi company based in Watford with reliable staff. Senior citizens are well looked after as well as all regular customers. I thoroughly recommend this Taxi service to all.

Love to travel with apple taxis watford

Very reliable and cheep taxi company.I love to travel with apple taxis watford

This firm was is completely unprofessional and unreliable. After booking a cab to the airport for my family they sent a vehicle that was far too small leaving me stranded a desperately calling other cab firms. Extremely disappointed.

Terrible service. Repeatedly late in picking up from the airport They don't even have the courtesy to inform about any such delay. Avoid at all costs.

They couldn't organise a piss-up in a brewery. I waited for 2 hours and no one was able to tell me what the hell was going on. On 3 seperate occasions they promised to call me back and on 3 seperate occasions they failed. Finally, they agreed to charge me 'only' £20 for the inconvenience and said they'd let the driver know. On finally getting home, the driver had no idea about this arrangement and expected me to pay full price as well as the cost of the car park (which no one had told me about). In refusing to pay it was the driver who lost out and not the morons in charge. When I was arguing over the price with them, they actually threatened to cancel the booking if I didn't pay full price. DO NOT USE DIAMOND CARS. You'd be better off taking public transport: it's cheaper and more convenient, wherever you're going.

When I phoned for a cab, the guy on the phone was rude and lacked manners. The people who take the calls need to learn customer service skills and manners. Cab driver was lovely though and arrived quickly. His card machine didnt work so had to borrow cash when I got to my destination. I might use this company again but they wont be my first choice.