Taxis in WS10

I've been left waiting from 20minutes to an hour on NUMEROUS occasions and when they've just pit the prices up its not acceptable. Its not the drivers fault but the office is not passing them the jobs early enough despite phone calls to the office to remind them

Truly appalling service- couldnt find house, then took couple approximately 8 miles out of the way instead of taking direct route, then charged double the normal price on the premise that it was after 12 prices ( was at an 11.30 pick up). When I phoned to complain, hung up on me twice. Dreadful.

Had a taxi a few times from the Bloxwich radio team and will recommend an use again as they are very well mannered drivers and do there job professionally and honestly Im giving you a 5 For your services well managed firm thanks (malleh chaata ka ne oh) good job guys keep it up

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

Brilliant, called them from Walsall location , arrived about 6-8 mins, perfectly spacious vehicle, very reasonable price - safe journey.

How can a taxi driver pull away from a woman suffering a disability ( early stage muscular dystrophy ) at 1.30 am eh in Caldmore Green ? Should be ashamed of yourselves!!!!! Not even an apology! "DISGUSTING! Used this taxi company for years, Not again and I urge others to Boycott this taxi company who discriminate against the disabled!

The worst taxi company in West Bromwich and when phoning for taxi being lied to and having to wait 40 minutes and no taxi came and on more than one occasion being lied to - do not use this company - they only mess you about and the worse taxi company in the Midlands .

I always use West brom cars when I go to get my shopping and the drivers always help me put the shopping in and even go the extra mile by helping me take my groceries in.

I must say this taxi company has improved a lot as before I have left a negative review but now I gave them a second chance and they have gone beyond my expectations. I really am impressed and would definitely use again.

Best taxi company in all of the sandwell area. Highly recommend especially the night drivers as they go the extra mile.

I always use West brom cars very friendly drivers and cheapest taxi firm in all of sandwell. I use them atleast 5 or 6 times a week and they are always dependable.

I would highly recommend this company, very professional, very reasonable in terms of cost. They picked me up from Birmingham airport last night. The car was extremely clean and comfortable and the driver was so helpful and courteous, it was Car 3 and his name I think was Bali (apologies if I got the spelling wrong) This will be the only taxi firm I shall use from now. WELL DONE A1 PLECK CARS !.. FANTASTIC SERVICE !

Awesome taxi company, arrived within the said time. Driver was polite and curtious. Highly recommended for the Walsall area

This morning i rang up to book a taxi and i immediately got hung up, rung them again, asked why did you hang up on me. "Oh sorry it was by accident". Then puts the phone down on me again. Whoever that was i recommend firing him especially if he is doing it to other customers.

What a disgrace, was using this company over a year and 3-4 times a week, but then they change the price to my local cinema and said I lied about the previous trips, and was told to leave the taxi in the middle of the road. I then called the number to speak to them and was told "nice try at taking the p##s out of us" with the phone slammed down

Wouldn't recommend this taxi company to anyone.. They said I could only be reimbursed if I was picked up by the same driver but it didn't come to a surprise when he was never available.

I had a taxi on Saturday 3rd June for a 50th birthday ECC sports & social Wolverhampton. I phoned them at 11.40pm to book a taxi for my return at 1am. 1am came & they didn't turn up, so phoned them back & said that they were running late & will be 20 mins. I said I'd pre-booked & shouldn't of been late as I was on my own, didn't seem bothered so I said ok & put phone down & carried on waiting, at this point there wasn't many people around & by 1.10am I was on my own in not the best areas a bit scary. At 1.20am I phoned back to say taxi still hadn't turned up & they said to me because I put the phone down the taxi had been cancelled never told me & I was left with nothing to pick me up. I'm utterly disgusted with the way they treated me leaving a vulnerable women on her own. I have used Alpha taxis in Willenhall for years but will never use them again after this they don't deserve my custom. Disgraceful!!!!!

Taxi never arrived, despite pre booking. Nobody called to let me know there was a problem, was very late to my appointment.

WONDERFUL LOCAL COMPANY ALL EXPERIENCE TAXI DRIVERS AND ALL CLEARLY SPOKEN

If I could put no stars I would... extremely rude and extremely lucky not to have his teeth knocked out. What a w@%£#r. If it wasn't Christmas eve I would have.. I've used you for years. No more... if I could name and Shame I would.... oy you s@thead.. you are extremely lucky to have all your teeth... never again.. arsehole.