Taxis in WS13

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

Nice taxi service and professional staffs I will recommend them 5 stars

Driver screamed down the phone in a private conversation with his pal in his own language the entire trip Slowed down for no reason due to being engrossed in his phone conversation Over shot my destination then asked me to drop cards off . Never again

Always on Time and Friendly Service.clean cars.

Dont use! Arrived 40 minutes and tried to charge me £22 from kings Bromley to Alrewas

We have used Marks taxi company on many occasions over the years and have always been very pleased with the professional and reliable service and lovely cars. Absolutely excellent. Thanks to Mark and all the team.

rubbish, always late they never have a driver on request and dont turn up to prebookings sometimes.

Disgraceful

Always are late. Never have they turned up on time.

Was told that they had taxi but would not send to me because they wanted me to choose them over another taxi firm and because I didn't they refuse to send me one well they won't be getting my money again or anyone I know,the guy on the phone raged questions at me like a psycho partner like I cheated on him then changed the fact he had a cab to he didn't I would avoid this company there homophobic views are bad enough then there the state of there vehicle, the fact they get there family to give them good reviews on fbook is a joke they delete the rest,ran by men who are stuck in the stone age I have reported them and if anyone else get problems with them go to the council

Great Firm quick reliable service

I had a return taxi to Birmingham Airport. Had to pay £45 return which was brill. Driver picked us up from our home took us there & then asked for another £45 as we needed a return for the way home after our holiday. I rang brownhills cars & questioned this & the man said thats correct. So I payed it. Payed £90 for a return. To then get back to Birmingham airport and get no text nothing. So I ring them and they say the driver is on the way. I then have to ask for the Reg number as they never gave it me. Still had no text waiting around for 40+ minutes for me to ring them again to find the women on the end of the phone so rude. Wouldnt let me explain, shouting at me down the phone saying I havent even used brownhills cars to get picked up.. ect. Saying there isnt a taxi on the way as you havent booked. When Ive payed £90. If they think they are getting away with this they can think again. Its disgusting. To then us having to pay an extra £50 in a random taxi to get home.

I always use this taxi firm. And tonight for the first time ever the lady that usually answers the phone was completely rude to me. Absolutely disgusting. Sort your employees out before you lose loyal customers. Also refused to let me use a ref number for owed taxi fare because manager wasnt there. She needs to see a shrink or something she has big issues. Talking to customers like that, saying Im not here to argue when she made the argument. She also put the phone down after I made a booking and she then cancelled the booking. Wont be using your taxis anymore!!!!!!!!!

This company never lets me down and big shout out to Shabba a lovely man always brightens my day up dropped me off at a funeral a while back and dropped me off at hospital today top bloke is shabba never a grey day when Shaba is driving

Taxi turned up 15 minutes late & then charged us more than quoted over the phone. If the driver actually passed a test at any point I would be amazed, his driving was appalling, verging on dangerous. I will not be using Brownhills Cars again & I would advise anyone reading this to avoid them.

Constantly late to take me to and from work