Taxis in LS2

Used their app on Friday to book a cab for Sat morning 5:45. Booking confirmed, never showed up. App no help, tried calling, no answer. What is it with taxi firms in Leeds. Is there so much business for them that they can treat people so appallingly. Amber did the same thing the previous weekend.

An absolute joke. We pre-booked and paid for a 5am trip. 5.05, nothing. Called and it was a couple of minutes away. Called back at 5.10, informed it was less then 5 mins away so I told them they had until 5.15. 5.15 arrived and nothing. I called back to cancel and was hung up on. AA Cars Shipley sorted me out at short notice and I made my train with 3 whole minutes to spare. Ridiculous.

Worst experience ever!! Scammers!!! Stay away from them!!!

Absolutely appauling behaviour we booked a taxi one hour ago we received a text confirming that a taxi had been dispatched and was on it's way and 2 hours later after numerous phone calls the taxi arrived and we were refused a discount for the hours we had waited wouldn't recommend them they aren't a reliable service and we were left feeling extremely disappointed and that they had ruined out night

Fast service from Royal Cars got my call answered and they were quick to send the taxi to my house.Very fast service must be said, not a problem with their service at all.

They are good with the service, drivers are safe, fare prices are low.

Used this taxi once I was short of money at the end as the fare came to 5.50! The driver let me off, this firm was quick and driver was friendly.

What a superb suberb taxi firm. Really helpful, always on time and really really friendly.

Very happy with the service. . Never been let down. I have used arrow and amber and I was never satisfied. As a young women its not a nice feeling getting into taxis late at night but with new furlongs I actually feel safe. I highly recommend this taxi firm.

it is impossible to get in touch

Always demanding fare upfront, obviously if I was a elderly lady that wouldn't happen. Always late 9/10 times. Drivers mostly rude on two separate occasions one driver asked me if I knew of any young white girls who offer sex for cash another time said the 7 pound fare was twenty two but he would do it for twenty cause the meter wasn't reset. Both times called the office and was told I would receive a call from the manager after speaking with the driver's but it never happened. Disgusting

Booked taxi for 2.45 pm to go to meet friends in pub. 10 mins after due time rang and told when driver available in area will send. Ended up waiting until 30 min after time booked and driver couldn't care less. Will never use them again.

Always late by some amount never on time ive been late to Work alot because of them i understand 10mins late but 20 or 30 is awful to think were paying almost 3 times a bus fare aswell be ashamed

Booked a taxi from Wakefield to Leeds from another Company £26 - return journey at 8pm by Amber Cars £42 - disgusting hike in prices will not use them again.

fare was £4.60 give driver £5 waited for change driver says what I tell him I need my change he says what change rather than get into argument with really rude driver.will not use this company again rip off

You will struggle to find a good review for this notoriously bad firm. They routinely rip off their customers and treat them like dirt. Amazed they are allowed to operate.

NO GOOD

Pre booked a taxi again for an appointment, late again, the office tells you hes on his way but then the driver when he finally turns up says hes just been given the job! Rude drivers.... never use them again!

Bad experience - only tried once and then never again. The driver shot off before my young kids' seat-belts were fastened. I had to ask him 3 times to wait until the kids were secure. A smirking, weird driver with rudimentary English - totally unsatisfactory.

Shocking experience with the first driver. He would not open his door and only rolled the window down a couple of inches. He asked me where I was going and said he had not heard of burmantofts, I said head towards st James hospital and I will give you directions. Then he asked for cash up front. I said I would call his office and he drove away. I called the office and they said it was because his poor English and several other excuses. I don't expect drivers to know individual streets but not know areas of leeds is bonkers. The office sent another driver who was very apologetic and got me to work late. 1st drivers fault. The office promised to ring me... still waiting. I would understand not opening the door and asking for cash up front at 11pm not 11am. Won't be using again. Avoid avoid avoid. I hope the 2nd driver finds a better company. Rant over and I feel better

Awful always late

Most unreliable firm I have ever used - drivers don't turn up, will randomly demand payment when not at destination and are generally rude. Often don't know where they are actually going and go the wrong way. Stay well away!

Driver 10504 (white Skoda) drives like a boy racer.. Overtook me on a bend in 20mph Tongue Lane, then brake tested me twice, all this with his passengers on board. Topped that off with speeding through 20/30mph zone. I caught up with the idiot on Parkside road/stonegate road lights. That must have annoyed him, all that boy racer driving Gained him no time over someone who obeys the speed limit.

This firm used to be good but have become one of the worst taxi firms in Leeds. Unreliable, sometimes they don't turn up at all, other times they are late. Increasing numbers of the drivers don't know enough about Leeds and take you way out of your way and cost you more on your fare. I've been using them since 2009 but I've deleted their number from my phone, I'll never use them again.

Quick prompt arrival always! Affordable fare prices, they have turned up in short time and never overcharged me in my time of using them.

I booked my taxi at 6:10 now Its 6:40 and my taxi never come. Im Really disappointed about costumer services. I not gone use Speedline more.

Just so bad with customer services. Driver on the phone speaking on top of his voice. I just wanted peace and quiet because I was coming from hospital. How rude was that?! I'm not going to use them again

Horrible company caused a near or much of an accident idiots

I booked taxi coz I need to attend my appointment they said 5 mintes but taxi not arrive on time ring again they said 5 mintes wen taxi arrive I go trying to speak with driver and coz u r late he not listen to me and run away . Wats the point I miss my appointment and I feel really bad coz of driver behaiver not acceptable . Next time walk better then speedline taxi

Awful service - booked a cab for a family wedding. Taxi didn't turn up despite multiple calls and when spoke to the supervisor got an angry aggressive responsive. Do not use this cab service!

very bad customer service driver was speaking on his phone while driving and nearly crashed into bfc

guy named usnain perfect driving and always on time cheap prices definently recomend him

This Guy called usnain saleem was driving and eating hashbrowns whilst in the car. Rate it a 0 out of 10, honestly very bad should be ashmaed

I use Beeston Line regularly & they have never let me down. Very friendly & polite drivers. Wouldnt use anyone else & totally recommend them to anyone living in Leeds area. Top notch!

Good customer service plus was bang on time!! Recommend 5 stars.

Waited ages for a cancelled taxi was super late for work

used this company for years good reliable service

Put my son in a taxi he's only 2 while tried to put the pram down couldn't put the pram down the taxi driver took my son out of the taxi without me knowing my son ran off good job I saw him at the corner of my eye the taxi driver it shouldn't even have got my son out I put him in there to be safe

Should have read other reviews before using It's Roadrunners. Initially told the taxi would arrive in 10 minutes. After repeated calls and each time being told 10 minutes it finally arrived after 50 minutes and we missed our appointment. Spoilt our evening.

Waste of time..dont bother