Taxis in ML1

Great service at a great price.

Ride of my life

Great service!! 10/10.

Just brilliant

Brilliant service - on time, friendly and polite.

Call centre is so rude!!!! Don't know how you can go about talking to customers like that.

Tried to a order a taxi from my home, told the woman at the call centre my address and she kept demanding to know what 'area' of Hamilton I was in when my home is not in a specific area and I tried to explain the location to her and she continued to talk over me and said it wasn't good enough and she needed an area which I couldn't provide. She was very patronising and I just told her that I would call another service because I couldn't explain it to her any other way and she was increasingly rude and told me that she had 'too many other people to deal with' and I couldn't help her and hung up. I was left feeling incredibly annoyed at the customer service and rude staff. Would not recommend even trying this company

Not the best in motherwell drivers are v good just the staff that work in the call centre ain't very good as your last thing on there mind

Quick and reliable service.

Left me waiting for a taxi for half an hour. When I called to ask when to expect it roughly I was told I had only booked it ten minutes ago, which wasn't accurate as I had the call history in my phone. The woman cancelled my taxi because I said no, I booked it more than 10 minutes ago and am just asking when to expect the taxi, and she said "I can't be bothered with you I'm cancelling your taxi" and hung up. Called back and got similar responses from different staff members. Odd as I have used their service before with no hassle. Also got calls from their number 01698285000 and when I answered they denied calling saying "And why would I want to speak to you?". Peculiar company won't be dialling them again in a hurry!

Quick cab ride of several miles. We bypassed some of the worst traffic thanks to the driver's knowledge and I arrived on time for a business meeting.

Helped load the bags and got home with everything intact sorted!!

Turns up when it suits them. Shortage of drivers is the excuse but why take advance bookings if you can't provide them?

Got a taxi from Wellman cars from chalterhault park to my house from reg number FD58DAW beginning of February. My son is 3 year old and had to climb to his seat because hes small. His feet also didnt reach the end. We had just left a park and my son left a couple of muddy footprints on his seat due to the climbing. It will come off with a wet cloth!His car was already filthy before this. He smelled and so did his taxi. This taxi driver spent the whole journey making us feel uncomfortable. Snide remarks and shouted a couple of times as well because of this couple of footprints on his seat. I kept my mouth shut thinking if I said anything right now he would turf us out. He forcefully held my three year old son down and grabbed him. Wellman wont do anything about it.

Charged me for a hire that was canceled, and even sent a taxi out for the return journey pick up that was never engaged on the outward bound journey. Don't call you back when you've contacted them - very very poor service and wasting their own driver's time.

Twice on a Friday afternoon Ive asked for a taxi to catch a train in the last month or so. First time half an hour wait, second time even pre booked it was twenty mins late and missed the train. If you know this is a problem at this time why accept bookings. Especially for train station destinations. I deliberately booked it for 30 mins before the train was due and you still didnt manage it. Im five mins from the station. Just not good enough. Cant use you again. Too unreliable. Imagine if it was a flight !

Treatment of disabled is disgusting, please, please boycott this company they dont deserve to have a licence.

Best taxi company in Hamilton also best private hire company in Hamilton

I pre booked a taxi for 11:20 to take me to the train station for my train at 11:41. Bare in mind the drive is 5 minutes but I just wanted to give them extra time. My taxi never showed up and I couldnt get through when I tried to phone them. It then showed up 25 minutes late. I stay in a flat so by the time I got my text and got down the stairs it took me 3 minutes. As I reached the front door the taxi drove away and I got a text to say I missed my taxi. I most definitely wont be using this company ever again!!!

I use swift all the time never an issue until today the man said I was too lazy to walk to my house as it was raining and I was running late then told me he wouldnt usually do trips like this as its short and I could have walked

10 minutes wate on a Friday from the airport (EXCELLENT) good friendly chat all the way to the door . Cheers Silver sabb / female driver

07878958734 this driver just gave my girlfriend pure abuse for not having change. Think hes in the wrong profession if he doeant have change. Scumbag is lucky it was a female he was giving the verbal and not me.

Made up prices, made up terms and conditions. Just go elsewhere unless your crazy. Wouldnt touch them ever again!

Had a fantastic experience starting with the delightful woman on the phone, booked a taxi from bellshill to the hydro in Glasgow, was on time for both and an amazing price for the length of journey and the drivers were really nice, especially Charlie that picked us up at the hydro, had a great laugh with him and would be great if I ever got them again, an amazing experience.

If you want to be late for wherever your going. this the the place to call

Booked taxi for 8:30M as I had an MRI scan at the hospital at 9am. The taxi showed up at 8:55am which made me miss the scan Ive been waiting around a year to get. On top of that, when you call them they say masks must be worn in all our cars.. the driver who showed up had no mask and was coughing and sneezing uncontrollably he told me not to worry its not COVID its the cold. Well 5 days have passed and Im now LOADED with the cold and have to reschedule an operation I had on Monday due to this. Total f**king shambles of a “company”. I was told Id get a call back that day from the manager to complain.. Im still waiting.

Poor, never have a car when you need it, drivers rude and refuse to accept card payment. Avoid if you can

Called an hour before hand to book a taxi for 14:45 as I have a train to catch, still no taxi by 14:53, so I phoned to ask where the taxi was and how long they would be as I was going to miss my train. The woman in the office wouldnt provide me with an ETA and was rude. Not the first time this has happened, they might want to get more polite staff especially when a taxi is ordered for a specific time and does not show up.

Be very careful using this company. Not only are their prices higher than most but you will find they add "additional fees" for stopping at traffic lights!! What an excuse being charged for following the highway code and the law!! Absolutely disgusting!!

Absolutely shocking service from this taxi firm. My niece a 16 year old young girl was left to wait over an hour in a carpark after she had finished work on a taxi to start of they forget to book her a taxi in the first place she found that out after she phoned back after 35 minutes they then made her wait another 40 minutes she phoned again to be told it would be asap 10 minutes later a man arrives to pick her up not understanding a word she said which in turn left her scared as he kept driving her around taking the wrong turns etc for her to end up having to be dropped of no where near her home because she felt so uncomfortable after all the mistakes and wrong turns. shocking service will not be using your company!! Also your “customer service”was thats bad you should really think of hiring better staff .

Absolutely shocking experience phoned just before I finished work at 8 they explained that I would have to wait half an hour and I said “ thats absolutely fine “ as that was my only way off getting home , I waited 35 minutes and phoned them back asking whats happening with the taxi and got told they havent got any bookings made to my work which once again was a total lie as I definitely did phone so they proceeded to say they would get a taxi round ASAP another 40 mins passed and I phoned back asking whats going on as Im a young girl waiting alone in a car park at night and they have made a mistake with my taxi they then sent round a driver 10 minutes later who did not understand English what so ever I tried my best to explain directions and they took 3 different turns so I ended up getting out my taxi way before I was supposed to get out due to how bad there service was , the woman on the phone was asking my dad my age as he phoned up as if that had anything to do with her

Terrible service. Never on time. Ordered taxi last night 30 mins before we had to go out, an hour later, no car. Also left my wife standing at train station for 30 mins at night. Avoid at all cost and call Airdrie Taxis on 747111

Steer clear. Total shower of cowboys. Booked online and it said 5 minute wait. 1 hour and 15 min later they still didn't turn up. They are a total shower. Go and find another company who will actually turn up!